Country Profile

  • Capital: Kingston
  • Currency: JMD-Jamaican Dollar (1 USD = 141.46 JMD) (*as of 01-Oct-2020)
  • Main Language(s): English (official), English Patois
  • Administration: Parliamentary Democracy. The Prime Minister is the Head of the Government.
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Geographic Location

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  • Region: Caribbean
    Caribbean, island in the Caribbean Sea, south of Cuba
Geographic Area - Total ('000 Sq. Km): 11.0
Time Zone: UTC -05:00
Accessibility (Hours):
Los Angeles 6
Houston 3
New York 4
Miami 2
London, UK 10
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Macro Indicators (2018)

Population (Millions): 2.9
GDP (US$ Billions): 15.7
Annual GDP Growth (%): 1.9
Inflation Rate (Annual %): 4.8
Unemployment (%): 9.5 (2019)
Income Level: Upper Middle
ICT Service Exports (US$ Million): 127.5 (2017)
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Avasant Country Risk Profile

Very High Very Low
Overall Business Risk: Low
Political Risk: Stable
Economic Risk: Stable
Service Disruption Risk: Low
Operations Scalablity Risk (Human Resource): Very Low
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Global Business/ICT Rankings

Doing Business 2020 (190): 71
WEF Global Competitiveness 2019 (141): 80
WEF ICT Adoption 2019 (141): 93
Global Innovation Index 2019 (129): 81
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Key ICT/Digital Providers

Domestic: Itelbpo
International: Alorica, HGS, IBEX Global, Itel BPO, Sutherland, Teleperformance, Vistaprint, Xerox, Startek
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Main Outsourcing/Digital Hubs

Kingston, Montego Bay

Global Equations Digital Competitiveness Profile

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  • Leader
  • Innovator
  • Challenger
  • Emerging

Global Equations Digital Competitiveness Index classification and scores are derived by assessing 70+ parameters across four key segments – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Business Environment (15) + Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting

For More Details on Data Sources and Assessment Methodology

Global Equations Digital Competitiveness Index classification and scores are derived by assessing 70+ parameters across four key segments – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Business Environment (15) + Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting

For More Details on Data Sources and Assessment Methodology

Digital Competitiveness - Total Score: 50.73
Rating
Country Score

Global Equations Digital Competitiveness Index classification and scores are derived by assessing 70+ parameters across four key segments – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Business Environment (15) + Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting

For More Details on Data Sources and Assessment Methodology

Digital Services Ecosystem

12.41 30.00 Jamaica: 12.41 Argentina: 19.03 Australia: 19.05 Austria: 18.80 Bahamas: 6.10 Barbados: 6.18 Belize: 6.94 Brazil: 20.02 Bulgaria: 18.47 Canada: 22.67 Chile: 20.44 China: 20.97 Colombia: 20.35 Costa Rica: 21.54 Croatia: 18.31 Czech Republic: 18.82 Denmark: 13.71 Dominican Republic: 14.72 Ecuador: 6.21 Egypt: 13.98 El Salvador: 11.43 Estonia: 21.91 Finland: 13.78 France: 21.36 Germany: 23.17 Ghana: 5.83 Grenada: 2.60 Guatemala: 12.48 Guyana: 3.34 Haiti: 4.92 Honduras: 10.79 Hungary: 19.75 Iceland: 13.29 India: 24.84 Indonesia: 7.66 Ireland: 23.34 Israel: 20.67 Japan: 17.91 Jordan: 14.49 Kazakhstan: 9.97 Kenya: 7.63 Latvia: 18.03 Lithuania: 19.69 Malawi: 3.43 Malaysia: 22.53 Mauritius: 13.10 Mexico: 20.44 Morocco: 9.13 Netherlands: 22.06 New Zealand: 15.83 Norway: 13.74 Panama: 12.94 Peru: 6.16 Philippines: 15.66 Poland: 19.28 Portugal: 18.03 Qatar: 14.35 Romania: 18.47 Russia: 14.89 Rwanda: 4.93 Singapore: 20.65 Slovak Republic: 18.26 Slovenia: 16.72 South Africa: 14.13 South Korea: 19.02 Spain: 20.98 Sri Lanka: 15.47 St. Vincent And the Grenadines: 1.78 Sweden: 14.37 Switzerland: 16.18 Tanzania: 4.30 Thailand: 8.59 Trinidad And Tobago: 9.19 Turkey: 12.78 Ukraine: 13.51 United Arab Emirates: 20.21 United Kingdom: 22.73 United States: 25.34 Uruguay: 19.28 Vietnam: 10.03

Global Equations Digital Competitiveness Index classification and scores are derived by assessing 70+ parameters across four key segments – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Business Environment (15) + Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting

For More Details on Data Sources and Assessment Methodology

Business Environment

8.74 15.00 Jamaica: 8.74 Argentina: 8.37 Australia: 11.08 Austria: 11.09 Bahamas: 2.91 Barbados: 8.45 Belize: 2.25 Brazil: 8.29 Bulgaria: 9.77 Canada: 11.49 Chile: 10.43 China: 10.42 Colombia: 8.82 Costa Rica: 8.91 Croatia: 9.14 Czech Republic: 10.31 Denmark: 11.66 Dominican Republic: 8.34 Ecuador: 8.07 Egypt: 9.03 El Salvador: 7.21 Estonia: 11.02 Finland: 12.07 France: 10.89 Germany: 11.38 Ghana: 8.99 Grenada: 2.70 Guatemala: 7.83 Guyana: 2.81 Haiti: 5.22 Honduras: 7.64 Hungary: 9.64 Iceland: 11.25 India: 9.96 Indonesia: 9.93 Ireland: 11.05 Israel: 11.30 Japan: 11.10 Jordan: 10.08 Kazakhstan: 9.53 Kenya: 9.71 Latvia: 10.20 Lithuania: 10.48 Malawi: 8.06 Malaysia: 11.32 Mauritius: 10.41 Mexico: 8.64 Morocco: 9.95 Netherlands: 11.53 New Zealand: 11.89 Norway: 11.61 Panama: 9.29 Peru: 8.68 Philippines: 8.78 Poland: 9.65 Portugal: 10.28 Qatar: 10.22 Romania: 9.61 Russia: 8.87 Rwanda: 9.90 Singapore: 12.39 Slovak Republic: 9.76 Slovenia: 10.59 South Africa: 9.04 South Korea: 10.86 Spain: 10.50 Sri Lanka: 9.23 St. Vincent And the Grenadines: 2.88 Sweden: 11.61 Switzerland: 11.43 Tanzania: 8.46 Thailand: 10.16 Trinidad And Tobago: 8.06 Turkey: 9.50 Ukraine: 8.30 United Arab Emirates: 11.86 United Kingdom: 11.66 United States: 11.65 Uruguay: 9.01 Vietnam: 9.21

Global Equations Digital Competitiveness Index classification and scores are derived by assessing 70+ parameters across four key segments – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Business Environment (15) + Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting

For More Details on Data Sources and Assessment Methodology

Human Capital

13.42 25.00 Jamaica: 13.42 Argentina: 16.25 Australia: 16.49 Austria: 18.10 Bahamas: 6.52 Barbados: 10.66 Belize: 9.56 Brazil: 15.01 Bulgaria: 15.60 Canada: 19.28 Chile: 16.77 China: 14.89 Colombia: 16.43 Costa Rica: 17.18 Croatia: 15.88 Czech Republic: 17.21 Denmark: 10.71 Dominican Republic: 14.70 Ecuador: 9.33 Egypt: 10.08 El Salvador: 12.43 Estonia: 18.45 Finland: 11.00 France: 17.07 Germany: 17.81 Ghana: 9.50 Grenada: 5.40 Guatemala: 12.95 Guyana: 8.54 Haiti: 11.32 Honduras: 14.19 Hungary: 16.17 Iceland: 11.31 India: 17.71 Indonesia: 11.86 Ireland: 19.07 Israel: 15.87 Japan: 12.80 Jordan: 11.31 Kazakhstan: 7.33 Kenya: 8.76 Latvia: 17.52 Lithuania: 17.87 Malawi: 6.46 Malaysia: 18.29 Mauritius: 14.62 Mexico: 15.75 Morocco: 11.63 Netherlands: 18.12 New Zealand: 15.73 Norway: 10.79 Panama: 13.10 Peru: 8.38 Philippines: 18.07 Poland: 16.56 Portugal: 16.85 Qatar: 13.18 Romania: 16.40 Russia: 12.70 Rwanda: 7.15 Singapore: 14.91 Slovak Republic: 16.22 Slovenia: 17.15 South Africa: 13.17 South Korea: 10.65 Spain: 17.51 Sri Lanka: 15.22 St. Vincent And the Grenadines: 5.35 Sweden: 10.62 Switzerland: 13.54 Tanzania: 8.24 Thailand: 11.46 Trinidad And Tobago: 12.48 Turkey: 11.85 Ukraine: 12.72 United Arab Emirates: 15.72 United Kingdom: 18.74 United States: 19.28 Uruguay: 15.81 Vietnam: 10.42

Global Equations Digital Competitiveness Index classification and scores are derived by assessing 70+ parameters across four key segments – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Business Environment (15) + Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting

For More Details on Data Sources and Assessment Methodology

Financial Attractiveness

13.58 25.00 Jamaica: 13.58 Argentina: 16.29 Australia: 11.42 Austria: 11.94 Bahamas: 5.74 Barbados: 6.68 Belize: 8.47 Brazil: 17.54 Bulgaria: 17.68 Canada: 12.17 Chile: 15.79 China: 17.83 Colombia: 16.68 Costa Rica: 17.21 Croatia: 16.33 Czech Republic: 15.61 Denmark: 8.71 Dominican Republic: 15.38 Ecuador: 11.97 Egypt: 13.11 El Salvador: 16.05 Estonia: 16.01 Finland: 7.64 France: 9.76 Germany: 10.55 Ghana: 10.55 Grenada: 1.91 Guatemala: 14.57 Guyana: 6.40 Haiti: 10.41 Honduras: 15.32 Hungary: 17.14 Iceland: 8.28 India: 18.76 Indonesia: 10.94 Ireland: 12.73 Israel: 13.36 Japan: 6.21 Jordan: 14.64 Kazakhstan: 12.84 Kenya: 10.00 Latvia: 16.69 Lithuania: 17.05 Malawi: 5.54 Malaysia: 18.27 Mauritius: 14.87 Mexico: 17.41 Morocco: 13.18 Netherlands: 10.53 New Zealand: 9.60 Norway: 7.26 Panama: 14.01 Peru: 10.00 Philippines: 17.49 Poland: 16.68 Portugal: 14.22 Qatar: 11.97 Romania: 17.16 Russia: 14.04 Rwanda: 7.58 Singapore: 12.29 Slovak Republic: 15.44 Slovenia: 15.07 South Africa: 16.20 South Korea: 7.65 Spain: 11.56 Sri Lanka: 16.80 St. Vincent And the Grenadines: 1.51 Sweden: 7.31 Switzerland: 6.76 Tanzania: 7.72 Thailand: 14.57 Trinidad And Tobago: 11.06 Turkey: 13.52 Ukraine: 14.79 United Arab Emirates: 14.82 United Kingdom: 12.02 United States: 10.65 Uruguay: 14.70 Vietnam: 14.85

Global Equations Digital Competitiveness Index classification and scores are derived by assessing 70+ parameters across four key segments – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Business Environment (15) + Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting

For More Details on Data Sources and Assessment Methodology

Infrastructure

2.58 5.00 Jamaica: 2.58 Argentina: 3.62 Australia: 4.35 Austria: 3.91 Bahamas: 0.45 Barbados: 2.92 Belize: 0.10 Brazil: 3.54 Bulgaria: 3.56 Canada: 5.44 Chile: 3.75 China: 4.17 Colombia: 3.33 Costa Rica: 3.23 Croatia: 3.64 Czech Republic: 3.89 Denmark: 4.34 Dominican Republic: 3.05 Ecuador: 2.74 Egypt: 3.31 El Salvador: 2.97 Estonia: 3.76 Finland: 4.12 France: 4.65 Germany: 4.66 Ghana: 2.62 Grenada: 0.30 Guatemala: 2.51 Guyana: 0.25 Haiti: 1.66 Honduras: 2.61 Hungary: 3.79 Iceland: 3.88 India: 3.41 Indonesia: 3.18 Ireland: 3.99 Israel: 3.96 Japan: 4.34 Jordan: 3.08 Kazakhstan: 3.19 Kenya: 2.72 Latvia: 3.71 Lithuania: 3.66 Malawi: 3.44 Malaysia: 3.25 Mauritius: 3.32 Mexico: 3.73 Morocco: 3.07 Netherlands: 4.44 New Zealand: 3.98 Norway: 4.06 Panama: 3.21 Peru: 2.95 Philippines: 3.04 Poland: 3.74 Portugal: 4.14 Qatar: 3.60 Romania: 3.59 Russia: 3.88 Rwanda: 2.28 Singapore: 3.30 Slovak Republic: 3.52 Slovenia: 3.49 South Africa: 3.38 South Korea: 4.58 Spain: 4.37 Sri Lanka: 3.07 St. Vincent And the Grenadines: 0.10 Sweden: 4.33 Switzerland: 4.43 Tanzania: 2.65 Thailand: 3.76 Trinidad And Tobago: 2.90 Turkey: 3.76 Ukraine: 3.16 United Arab Emirates: 4.18 United Kingdom: 4.49 United States: 4.60 Uruguay: 3.57 Vietnam: 3.26

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